Topic: Management
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Business Process Management Enterprise Architecture Definition
The Franchise Tax Board (FTB) definition of Business Process Management (BPM) is "A strategy for managing and improving the performance of a business through continuous optimization of business processes in a closed-loop cycle of modeling, execution, and measurement." This includes the methods, techniques, and tools used to design, enact, control, and analyze business processes involving people, systems, applications, data, and organizations helping to improve business agility and performance.
Significant changes at FTB are proceeding to ensure comprehensive and successful enterprise- wide BPM solutions for establishing practices and governance, and managing key business processes. The pursuit of these BPM enterprise-level solutions focuses on the: Way people in the organization think: thoughts, expectations, and conclusions, of the members of the organization Norms: often referred to as corporate culture, the standards, models, and patterns which guide behavior Systems and processes: processes and technologies used to do business.
This BPM Enterprise Architecture Definition (EAD) defines the current and target, states of FTBâ s BPM architecture. Additionally, it provides a gap analysis and implementation strategy for each of the following subject areas: BPM Methodology BPM Governance BPM Technical and Business Architectures BPM-Enabling Technologies
The majority of these BPM components are specific to a single system or business process, vary between systems and business processes, are not shared or re-used throughout the enterprise; additionally a number of the processes are intensively manual. Finally, FTB lacks a Business Process Management Suite (BPMS) to assist in managing enterprise business processes.
Source: www.ftb.ca.gov
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