Topic: Management
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Performance Management as a Business Process
When treated as a business process, a performance management system can transform an organization's culture, creating and sustaining a high performing, innovative workplace. The most effective organizations view performance management as a full business process that effectively integrates science, tools and processes. Similar to implementing a new supply chain, every component must be aligned and work effectively for the system to function successfully.
Viewing performance management as a business process transforms the approach from performance assessment as something we do to something we manage. When properly developed, the process can have the same impact on the bottom line as any business system. A properly developed process is integrated in and aligned with the core business values and helps the organization execute on its strategic initiatives, such as speed to market, innovation, customer satisfaction, teamwork and revenue growth.
Building a successful performance management process also requires a systems perspective. When performance management is simply viewed as a piece of technology or an annual performance review, the impact on the entire organizational system is less than desirable. An integrated performance management process aligns all aspects of the organizational systems that are used to assess attitudes, measure performance and direct behavior. A truly integrated system drives desired values and desired behavior, builds alignment with the organization's structure and strategy, and positively impacts business outcomes.
Source: ihrim.org
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